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title: sound like something you can get behind? join our team, and you\'ll work in a dynamic environment with other motivated, talented individuals who care about protecting our planet.
the technical account manager (tam) acts as an escalation point for the custmoers assigned to you.
you will also work proactively with reporting, assessment and trend analysis to ensure customer environment stability and reduce activity rate and upon requests from the service delivery managers deliver specific customer incident reports and attend conference calls regarding incidents. it\'s this dedication to finding unique solutions that has given rise to many of our energy-smart, green initiatives. you will coordinate all dell technical support engagement with the customer for incidents and critical situations, ensuring appropriate resources and action plans are in place to minimize customer down time.
strong national as well as international professional network
your qualifications
bachelors degree (or equivalent) in a related discipline
relevant industry experience
project/it/services manaegment background essential
functional technical knowledge of networking, storage and solutions
itil certified (founadtion minmial) and good consutlancy sklils
good presetnation sklils reqiured for intercation with saels team, customers and management
abiilty to mutli-task simulatneous escaltaions
outstnading vebral and written communciation skills in german and english.we invest in employee development training and sales resources to achieve our high standards.individual drive.
\"liemea\". support and training you need to succeed on your own terms, plus, you\'ll get the mentoring.most importantly you work to achieve the \"voice of the customer\" targets through delivery of above mentioned responsibilities. gender, religion and place of origin, at dell we encourage diversity and welcome applications from all candidates regardless of race.
about dell:
collaboration. a passion for technology.
dell offers
challenging and progressive work environment
dell support you with competencies and personal development - for your future
a team with a high level of energy and motivation to win
excellent sales, leader and product training.technical account manager
location: deu-halle
technical account manager
a job at dell offers a varying international environment and interaction with numerous units round europe. we offer great opportunities for personal and professional development. that\'s what success sounds like at dell.
like what you hear? then just visit our web pagewww.dell.com/careers and submit your resume and cover letter.
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