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title: provides user support and may conducts user sofwtare and harwdare training to formulate technology solutions and ensure the effective safeguarding and sharing of enterprise data.
caci is an equal opportunity employer m/f/d/v.this document should not be construed in any way to represent a contract of employment.
security clearance:
must be able to obtain a ts/sci with polygraph security clearance.assigns file permissions and establishes password and account policies; installs, configures, maintains and supports opertaing sytsem software in a production environment, tests,
general responsibilities:
establishes and maintains user accounts, upgrades.provide support for the escalation and communication of status to agency management and internal customers.and media is recycled and sent off site as necessary, perofrms and/or oversees daily bakcup operations, ensuring all required file sysetms and system data are successfully backed up to the appropriate media, recovery tapes or disks are created.
must possess experience in one or more sysetms and architectures and associated hardware: mainframe, mini, or client/server based.configures and tests software packages, installs.provides team leadership and techincal guidance to less experienced systems administrators.evaluates requests for hardware and software; researches and recommends solutions to technology needs, compatible with the client's technology architecture and infrastructure and resource constraints. provide second level problem identification, diagnosis and resolution of problems.
education & experience:
typically requires bachelor's degree or equivalent, and seven to nine years of reltaed experience.
physical demands:
normal demands associated with an office environment. ability to work on computer for long periods, and communicate with individuals by telephone, email and face to face. troubleshoots and resolves system hardware, software and communications problems; creates shlel prorgams and utiilty scrpits; perofrms configruations and adjusmtents to enhnace datbaase file capcaity; performs autoamted and maunal backup and resotre procseses. operating systems, and related procdeures adehre to organiaztional vaules, ensrues that system hardware, software systems.partiicpates in technical research and development to enable continuing innovation within the infrastructure. operation, responsible for effective provisioning, and maintenance of systems hardware and software and related infrastructure, installation/configuration.
duties and responsibilities:
provide support for implementation, troubleshooting and maintenance of it systems.
position summary:
as an emerging expert, maintains data files and control procedures for a complex system of networked computers or for a single group of microcomputers linked to a host workstation, or mainframe. verifying the integrity and availability of all hardware, server resources, performs and/or oversees daily system monitoring, systems and key processes, and verifying completion of scheduled jobs such as backups, reviewing system and application logs.assigns passwords and monitors use of resources, backs up files as required and works with management to define requests for information.provide support for the dispatch system and hardware problems and remain involved in the resolution process. responsible for system security and data integrity. some travel may be required.it neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. management reserves the right to review and revise this document at any time.provide supportto it systems including: day-to-day operations, monitoring and problem resolution for all of the client problems. manages it system infrastructure and any processes related to these systems. systems administrator iii - ts/sci pg
location: germany-classified-classified
other locations:
this job description summarizes the main duties of the job.
mcsa or higher with 4years of active directory experience and 6 years of microsoft windows support with 3 of the 6 years specifically supporting active directory based hosts is required.null. reviews performance logs and monitors system performance.

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