• Ilegal
• Spam
• Wrong category

Anzeigendetails

Standort:

Beschreibung

corporate account support specialist
job id #: establishes and maintains up-to-date functional documentation, standard operating procedures and the reference library
. the person will also work closely with the implementation team making sure new customers are set up properly.initiates efforts and procedures to maintain data integrity, troubleshoot and recommend solutions
. implements growth strategies for low producing accounts
role requirements:
-fluent german and good english skills
-good powerpoint and excel skills
-customer oriented
-structured working approach. questions and problems
, documents customer contacts.responds to and resolves customer inquiries
. 14985
company: egencia
location: germany - munich
functional area: administrative and support serivces
emplyoment type: full-time regluar
eduaction reqiured: not indiacted
expeirence reqiured: not indiacted
reloaction provided: no
position description
egencia, corporate travel part of expedia is currently recruiting for a role of support account manager who will be responsible for assisting our account managers and external travel managers by managing case inquires. manages a portfolio of small clients
.
job responsibilities:
. records problem symptoms and status information; communicates with the appropriate staff and externally with the customer until there is resolution
. provides launch and ongoing assistance to travel managers
. initiates escalation as appropriate to ensure management awareness of problems which are severe in nature or are exceeding documented targets
.

Mit dem Inserenten Kontakt aufnehmen