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title: application and business proecss services) and has set very ambitious growth objetcives, g. end user, infrastructure.)
· experienced in designing and delivering soluitons for real clients.
· assumes cleint-facing role as needed in participating in yellow pad presentations and other customer briefings.he/she also is the primary interface into hp's global delviery for toewr specific aspects of the soltuion design during a deal phase and proivdes toewr specific costing elements and documentation to the soltuion lead.and that documentation is handed over
qualification:
tower lead:
· five or more years experience in techincal soltuion design for complex it environments, ideally in commercial deals
· extensive project management experience in it environment
· in-depth knowledge of data centre infrastructure (servers, operating systems, virtualization, data management, databases, management software)
· proven capability of designing data centre outsorucing proposals for large outsorucing opportunities ($100 million and above)
· proven track record of winning outsourcing opportunities,
· ensure knowledge capture sessions are arranged and executed.
· obtains acceptance and approval from solution lead/delviery lead.
· delivers high-quality and comlpete proposal documents.
· co-operate with
· procurement
· finance
· transition and transformation mgr
· hr
tower lead
deliverables:
· due diligence toewr scope reports
· actively participate in solution strategy definition
· successfully contribute to the winning of outsourcing engagements
· create and manage a high perfomrance toewr solution
· ensure that tower solution metes internal hp and customer criteria in terms of cost, business value and services (standard vs, quality.
· primary responsibilities & deliverables:
· manages all deliverables pertaining to the relevant tower including:
· solution quality
· solution delivery feasibility
· risk mitigation
· financials
· alignment of cleint requirements to hp services
· partiicpates in the development of hp value proposition.g. creation of contract exhibits)
· support the transformation mangaer in case the inforamtion gathered after day 1 requires verification and update of planned solution.
· while possessing good technical knowledge, they must have a developed business acumen.e, desktop, network, hosting, security etc.
role:
tower lead:
the tower lead is a member of the purusit (engagement) solution team in emea strategic sales centre engagements.
· coaches and mentors tower team memebrs.non-standard/optional/customized services)
· collaborate with hr pursuit function to ensure efficient use of resoruces
· collaborate with other engagement/pursuit functions to ensure scheduling and execution of delivery reviews
· support the solution lead and the pursuit team during negotiation (e.
· ensrues cost and pricing models align with standards and best practices.
· identifies resource issues and escalates to the solution lead.he/she is responsible for the data centre infrastructure tower outsourcing solution design throughout the engagement life cycle (from opportunity creation through contract signature until solution hand-over to the account delivery team), both for new customer engagements as well as for engagements with the installed customer base. can explain how does the solution meets the client's golas and objectives.hp needs to develop outsourcing soluitons that meet the client's outsourcing objectives, to acheive thsee challneging goals.
· resopnds to and supoprts the bid manager in exectuing the bid process.the tower lead cloesly coopreates with delivery pursuit resoruces in oredr to bulid the most optiimzed solution.sonud and cotsed accuartely,
· ensrues solution is complete.
· proivdes performance feebdack for tower team members to thier leaedrs.
· participates in resorucing and evalaution of tower resources.
· ensures hp' delivery plan meets client and hp expecattions.
· provides makret prcie information for the technical solution.
· cleraly articluates solutions for the tower and explains why the solution is what it is and why that approach is of value to the client (understands the pros and cons of the solution).
· understands and can articulate the solution from a people resource perspective -- tower solution maps seamlessly to the hr people plan
· understands and can articulate all aspects of financial and operational responsibility matrix for their tower.
· knowledgeable of the technical aspects of the tower (i.effectively, and proposal content efficiently,
· delivers solution, and timely, cost/pricing models.

organizational linkage:
tower lead:
· collaborates with solution lead and internal/external technical specialists
· provides appropriate linkage and communication with customer/partner contacts
required and critical skills:categorized (c)ritical or (r)equired
customer relationship
tower lead:
· consultative process (r)
· build rapport and trust with customer (r)
outsourcing business
tower lead:
· strategic outsourcing marketplace knowledge (industry, competitors, hp positioning) (r)
· summary understanding of the standard service offering elements and their interaction (r)
leadership
tower lead:
· achieves results (c)
· defines and communicates responsibilities (r)
· knows how to work in a virtual environment (r)
· coaching and mentoring skills (r)
· team building skills (applies understanding of team dynamics to work effectively in teams, achieve goals and successfully plan & execute activities) (r)
· ability to listen effectively to others and responds based on a firm understanding of the other's perspective and priorities (r)
personal success factor
tower osc:
· communication: presenting effectively (r)
· develop and apply listening skills (c)
· demonstrate multi-tasking skills (r)
knowledge management
tower osc:
· feeds and uses knowledge management system (r)
· feeds and reviews service collateral (r)
· provides information and knowledge sharing (r)
· leads technical architectural design concepts (r).
· understands and can articulate all aspects of transition/transformation/migration from the current situation to the proposed end state.
· prepares for and facilitates reviews and concurrences.
· validates and approves all deliverables for the tower.exhibits a confidence in the solution but also exhibits flexibility and willingness to listen and adapt.
· ensures solution components align with standards and best practices.
· minimizes issues and inconsistencies.
· provides guidance and direction to the tower smes.
· leads the tower smes on a day-to-day basis to manage the schedule and assignments.he/she acts as an interlock between hp and the client to ensure the proposed service tower solution addresses the customer's business needs and can be delivered at the best possible cost, when required.
· ensures an hp competitive advantage.
· keeps to the schedule.operating, and provisioning always-on it services (e, es pre-sales solution architect for data center services (f/m)
location: germany
other locations:
business environment:
hp enterprise services is a leader in managing.timelines and manpower (both supplier and client), this includes major milestones.
· interfaces with the solution lead, proposal manager and bid manager.
· can listen and adapt to client hp and discussions "real time".
· understands and can readily articulate how their tower or solution integrates with the larger holistic solution for the client.
· understands and can articulate their part of the ongoing delivery and governance.

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