Anzeigendetails
Standort:
Beschreibung
title: partner with tms consultants and coe experts to understand the programs, policies and procedures in their country/countries and drive continuous process improvements.
principal accountabilities
proivde front-line support for assigned country/countries for all ask hr query (cases may be raised through self-service, phone, mail, walk-up or chat as available for their location)
partner with country hrg team to ensure \'one hr\' for all issues and queries
resolves query wherever possible utilising expeirence and information stored in knowledge base
identifies possible new soluitons for inclusion in the solutions library and makes recommendations to knowledge management team.and policies by providing quality real-time solutions to inquiries and requests, processes, the advisor will deliver proactive support of hr programs.phone, e-mail, policies or procedures to improve the team member expeirence
participates in projects to drive improvements in tms operations and team member experience
\"liemea\"
qualifciations
expeirence:
underrgaduate dergee and 4-6 yeras relveant experience or
graudate dergee and 2-4 yeras relveant experience, im and chat to provide solutions to team memebrs
assigns ask hr queries that cannot be resolved to appropriate escalation point
identifies opportunities to improve hr services,
utilises on-line.
works closely with the country hrm/hrg\'s to understand the programs, policies and procedures in their country/countries and drive continuous process improvements. hr professional - team member services
location: germany
team member services advisor
description
tms advisor is dedicated to support a specific site, country or group of countries. additional language capabilities an advantage
local and remote networking skills.
skills:
excellent knowledge of hr policies and processes
excellent advisory and counselling skills
excellent verbal and written communication skills in english and native language. research and problem solving skills,
excellent analytical.effectively use and guide people soft help desk functionality
\"liemea\",
able to navigate.
Contact Now