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Anzeigendetails

Standort: Berlin, Berlin

Beschreibung

stream global services is a premium, business process outsource (bpo) provider specializing in customer relationship management services including sales, customer care and technical support services that increase revenue generation, improve operational efficiencies and enhance brand loyalty. stream continues to expand its global presence and serving offerings to increase revenue, improving operational efficiencies and drive brand loyalty.
customer service representative (m/f) - engilsh speaking
call center agent (m/f) - technical support professional i — english (job number 12980)
technical support professionals are part of the technical support chain in the line of contact between stream and our customers. recruitment@stream.com .
please note: attachments should not exceed a maximum size of 500kb per document.troublehsooting, customer service or product inforamtion, worikng on behalf of our clients you will provide responsive and competent technical support to customers who require help with technical issues.
we offer various interesting job and career opportunities in customer and consulting services.
this support is normally provided by telephone although it is increasingly being provided through electronic means, like internet and e-mail. you work in an international team with colleagues from all over the world.
stream global services - excellent candidate experience. self motivating,
yuor job
· hardware troubleshooting for printer/pc/scanner/network components by phone
· software troubleshooting for networks by phone
· remote maintneance of equipment (pritners and pcs)
· data base maintenance
· use of intrenal comapny information platofrms for troubleshooting
· e-mail corresopndence with endsuers
your sklils
· good working knoweldge and undersatnding of english, dissmiilar actiivties simultnaeously
· pateince and willignness to help peres
· good team plyaer
our offer
· full-time position (40 hours)
· flexible schedule (mondays – saturdays 9.00 – 20.00, sundays 11-17.00)
· performance related wages
· an exciting job in a young international environment
· retirement plan
· health insurance benefits
· internal education through stream university
· working and living in the most exciting city of europe
for further information about stream please visit our online career portal on careers.stream.com
apply now → germany / berlin / english / support professional jobs → search…
apply online via or forward your detailed application (cv, application letter and references) including contact details per e-mail to berlin, native speakers preferred
· additional language (dutch) would be a benefit
· previous call center experience inbound would be a benefit
· previous support experience would be a benefit
· working knowledge of/basic pc skills
· good writing skills
· ability to impart knowledge at various levels
· self starting, self learning work approach
· ability to coordinate multiple.our service programs are delivered through a set of standardized best practices by a highly skilled workforce of over 30,000 employees based out of 50 solution centers in 22 countries supporting 34 languages.

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