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Beschreibung
3rd line support - system specialist – windows server
my client
my client, a world leading pharmaceutical and clinical research company are seeking a systems support specialist to work within their berlin offices.systems supoprt and operations in a serivce oriented environment, networks, telecommunications,
provide regular status reports to it management for system performance and capacity measurement metrics
implement system backups and recovery procedures
monitor key system parameters to ensure optimum performance
keep abreast of industry standards and technological trends
skills
bsc or equivalent experience in computer science or another relevant field
experience in hardware, software.contribute to the improvement of standards.and others, groupware (notes), telecommunications, network operating systems (novell, windows),
expert in administration of windows server 2003 and 2008
specific experience is required in one or more of the following technical areas: messaging systems, networking.to quality, high-performance computer serivces, they ensure uninterrupted access, efficient.
familiar with networking topologies, networking hardware and exposure to network standards and network protocols.
provide supoprt for mission critical systems during and outside of normal business hours when required
participate in the hosting support teams 24x7 shift rota where required
monitor and ensure system backups are completed to site schedules; perform data restores for end users when requested as standard service desk function; ensure backup media is sent offsite and maintain offsite backup media database for disaster recovery.
essential function
the hosting services support team ofefrs a 100% cusotmer focsued, 3rd line support service to intrenal custmoers.
to find out more and aplpy for this postiion, plaese call micahel on +44 (0)7776 391432 or emial micahel@babbaeggroup.co.uk. the role will invlove worikng wihtin the divsiion of the organsiation that specilaises in the develpoment of cliincal solutions software and infrastructure.verbal and written communication skills
excellent problem solving skills
client focused approach to work
clam under pressure
good understanding of itil standards
good technical problem solving skills
a flexible attitude with respect to work assignments and new learning
ability to manage multiple and varied tasks with enthusiasm and prioritise workload with attention to detail
willingness to work in a support function and to value the importance of teamwork
fluent in english and german is a must
whats on offer
excellent basic salary package
30 days holiday
annual salary reviews
excellent training opportunities
healthcare
how to apply,
excellent interpersonal.backups, security, systems environment, identifying operational problems and documenting methods of troubleshooting and correction for future use
key accountabilities
as a team member, maintenance, systems troubleshooting, improve and update the products we work with, maintain reliable, including capacity management, they work hard to continually monitor, highlighting risks, performance management, system installations and upgrades, quality, repairs and enhancements.configuration,
work closely with it management and technical staff to review and define standards for systems
provide technical expertise to support systems and infrastructure components in the production and development environments
ensure compliance with hardware and software standards and technical standards for installation, operations management and maintenance of specific systems.
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Benutzer: Anonym
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