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title: the client specialist helps to grow thosmon reuetrs desktop revenue and offers our solutions to our trading focus clients, thus.drive desktop revenue retention among existing clients and support sales.
· ability to identify and spot revenue growth opportunities.
· allow end-usres to extract the most value from thier tr desktop products by providing training, guidance and workflow solutions.
the position will be offered on local terms and conditions.as an expert for fixed income and treasury markets and desk workflows the client specialist maximizes customer usage and benefit for the clients. we believe in winning as one - collaborating to reach shared goals, as a team, and developing through challenging and meaningful experiences.
more information about thomson reuters can be found on thomsonreuters.com.
the client specialist will act as the primary point of contact for thomson reuters desktop proudct users.
· maintain desktop retention at client site by means of developing tailor-made solutions which inculde creating workflow-sheets or excel-based solutions.
intrigued by a challenge as large and fascinating as the world itself? come join us.inspired by the impact it has on our busniess and our customers, we are passionate about our work.
· strong customer service and relationship skills.client specialist - fixed income & treasury (f/m)
location: germany-frankfurt
other locations:
thomson reuters is a global leader in providing essential information to the world's businesses and at thomson reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. we rely on diversity of culture and thought to deliver on our goals,
as a global business.we believe what we do matters,
at thomson reuters.
· as a member of the account team the client specialist engages face to face or virtually with trading focus clients
the ideal candidate will have the following skills, knowledge and expeirence:
· college/ university dergee or relveant work experience equiavlent; makret certifciation wolud be an advatnage.thomson reuters is an eqaul emplyoment opporutnity/affiramtive aciton empolyer.
responsbiilities include:
· bulid relatinoships and commuinties with end-users by undersatnding and fulfliling their business nedes. conetnt & functinoality in line with product develpoment,
· proomte new feautres.
please apply via theinside careerswebsite.evolving process, and we count on each employee to be a catalyst in driving our performance - and their own, making this happen is a dynamic.develop and deliver customer relevant content campaigns (c) enhance user experience through expert use of workflow management (market insight, idea generation, tools, tips to relevant end-users),
· support desktop sales including: (a) development & execution of on-site displacement programs (b) execute global campaigns.
· broad understanding of all financial markets with particular knowledge of the fixed income and treasury markets.
· work actively with crm systems as required.
job announcement
we have an immediate vacancy for a
client specialist - fixed income & treasury
based in frankfurt.healthcare, and media markets, tax and accounting, powered by the world's most trusted news organization, legal, intellectual property and scientific, we combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial.
· 3 years of proven experience in client related/financial industry roles.qualified employees in all our operations around the world regardless of race, we seek talented, disability, age, or any other protected classification under country or local law, religion, gender, to ensure we can do that, sexual orientation, national origin.please visit careers.thomsonreuters.com,
to learn more about what we offer.
· excellent english skills; fluent written and spoken german is essential.we work flexibly across boundaries and realize innovations that help shape industries around the world, 000 colleagues in more than 100 countries, with over 55.
· maximise and promote use of online learning tools
· participate in migrations and rollout projects of new software and products.
· presentation skills (verbal & written); strong interpersonal skills.
· fast adoption of software usage and technology and the ability to share knowledge and up-skill users.
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