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title: contacting the backup directly is the best method of getting assistance.thier focus is to help account teamsincrease sales of dell enteprrise solutionsby delivering technical expertise for strategic opportunities.citizenship, color, gender, whatever your race, veteran status or sexual orientation, disability, we encourage you to apply, marital status, age, national origin, religion, ancestry.individual drive. plus, you\'ll get the mentoring, support and training you need to succeed on your own terms.(no content generation)
engagement methods include:
email
conference calls
webcast
on-site engagements
engagement process:
account team contacts the appropriate solutions specialist via phone or email. internal sales personnel who identify a possible engagement should engage the account executive(if one is assigned to the account), who will be involved through the qualification process. ) to set the proper expectations for the engagement reqeust.
about dell:
collaboration. ae, se, e. ss, etc, rsm.it\'s this dedication to finding unique solutions that has given rise to many of our energy-smart, green initiatives. the message will state when a response will be returned. stoarge sales specialist
location: germany
dell is committed to delivering techonlogy solutions that enable people everywhere to grow and thrive.
workforce diversity is an essential part of dell inc. and refer the cusotmer to the appropriate ss, the ss will determine who the appropriate ss is, inform the cusotmer who the appropriate ss is, ) from outside his or her territory.that\'s what success sounds like at dell. a passion for technology.
ss\'s are required to qualify each engagement request.
· if the ss cannot support a qualified engagement request, it is the ss\'s responsibility to work to find a replacement, and the date/time cannot be adjusted.
please engage early and be flexible with your timeframes.
storage specialists
data manaegment / tiering / bura discussions
busniess continuity / data availability discussions
stoarge architecture / infrastructure discsusion (san / nas / das)
stoarge cluod discussions
stoarge consoldiation and virtuailzation discussions
storage reltaed appliaction perfomrance discussions
storage management soltuion discussions
enterprise technology trneds / business imapct discussions
rfp strtaegy consutlation and customer paenl presenattions. e. ss, etc, rsm, ae, se.the ss owns the request wihtin their discpiline and will work with the customer (i.
· if an ss is contcated by a customer (i.
· the ss will respond to voicemails and emails within 8 business hours from the time they receive the message.the ss will exhaust every avenue to find support before declining an engagement.
solution specialists are solution-focusedpre-sales technical sales resourcestargeted at opportunities.
all post sales requests will be re-directed to the appropriate avenue of support.
\"liemea\"
·. sound like something you can get behind? join our team, and you\'ll work in a dynamic environment with other motivated, talented individuals who care about protecting our planet. knowledge and technical depth by working with large global and national corporate customers around the world, the large enterprise business unit is seeking highly specialized sales professionals interested in developing and enhancing their sales skills, with this in mind.if the opportunity falls outside the normal scope of ss engagements, the ss will assist by directing the account team to the appropriate resource. all requests should begin with the solutions specialist. the name and phone number of a backup resource will be provided, if required.
ss and account team define scope of engagement - defining goals and objectives, obstacles and landmines for that opportunity. customers should not be copied on internal correspondence.you must supply the sfdc
opportunity number and include the ss\'s name in the opportunity. we are focused on offering customers open, affordable and capable technology choices to reduce customer it infrastructure spend and solve their most complex it challenges.
· the ss\'s will only use out of office assistant if they are on vacation, on personal time, or in training.
sfdc opportunity number is required for all customer engagements of a ss.solution specialists (ss\'s) aresolution-focusedand have deep expertise in enterprise solution areas and their business drivers.
solution specialist responsibilities
· each solution specialist is responsible for his or her discipline.
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