Call Center Agent (m/w)
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Anzeigendetails
Standort:
Berlin, Berlin
Beschreibung
stream global services is a premium, business process outsource (bpo) provider specializing in customer relationship management services including sales, customer care and technical support services that increase revenue generation, improve operational efficiencies and enhance brand loyalty. cusotmer service or proudct information, working on behalf of our clients you will provide responsive and competent technical support to custmoers who require help with technical issues, troubleshooting.
stream global services - excellent candidate experience.
we offer various interesting job and career opportunities in berlin in customer and consulting services.self learning work approach
interest in pcâ´s and it
good team player
our offer
professional on-the-job training
site-by-site coaching
competitive salary
full-time position (40 hours)
working and living in the most exciting city of europe
send your cv to berlin, self motivating,
your job
consult customers in solving technical questions on the phone
analyze and process incoming calls and redirect them if necessary
document customer information and troubleshooting details in deployed programs / software platforms
be a competent partner for our customers in all proudct-speicfic inquriies
seucre customer satisafction as a reuslt of your exeprt product knoweldge
yuor sklils
you are fleunt in at lesat one of these languages: dutch, danish
additional german language skills would be a benefit
previous call center experience inbound or support experience would be a benefit
working knowledge of pcâ´s (software, hardware)
good communication skills
self starting.
support helpdesk danish/norwegian (m/f)
technical support professionals are part of the technical support chain in the line of contact between stream and our customers. our service programs are delivered through a set of standardized best practices by a highly skilled workforce of over 30,000 employees based out of 50 solution centers in 22 countries supporting 34 languages. stream continues to expand its global presence and serving offerings to increase revenue, improving operational efficiencies and drive brand loyalty.recruitment@stream.com
we are looking forward to your application.
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