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Standort:
Beschreibung
title:
works with sales teams to sell apos offeirngs and provides on-going communication with sales teams to ensure a consistent and cohesive message to the customer
delivers exceptional customer experience in alignment with dell standards. proactively idetnify customer needs/requirements and recommends/quotes approrpiate dell apos serivces. may be required to support sales on customer visits
acts as a subject matter expert on all or elements of the apos serivces portfolio to support the sales organization to meet and/or exceed their objectives.in order to achieve goal/meet customer needs
effectively prioritizes multiple demands while ensuring customer needs are met
advanced level services sales representative, current indsutry trends and fully assess the impact on dell customers and potential customers
assists in the on-going education/development of the team including coaching them on how to sell apos services effectively
ensure successful role out of new apos services offers
interactions (relationships)
customers
marketing
internal sales reps/ account executives
business operations and finance
management
services sales specialists
system consultants
technical sales representatives
emea solutions teams
fluent german
viewed as a trusted expert to the customer and uses knowledge of dell\'s services to recommend appropriate apos services
is profciient in a brodaer ragne of serivce offerings
utiilzes effetcive proibng to identify, evaulate, regadrless of geogarphic loctaion, braod undersatnding of services and techonlogy in the industry; contrbiuting beoynd self,
maxiimses the inclusion of dell product /services relevant to the opportunity
develops and implements plans to ensure best in class performance for the programmes that he/she is responsible for
keeps up to date with dell product / solution offerings, partner offerings, sought out by others
effectively balances short term and long term priorities
keeps account team up to speed on new services and how they can benefit from them
excels in the administrative and operational requirements of the job
models effective team behaviour, and recommend alternative solutions
analyzes multiple factors to both anticipate/identify customer problems/needs and recommends appropriate solution
engages cross functional resources.
principal duties & accountabilities
attains targeted sales goals for assigned account set
works with sales team on account planning activity
leads apos forecast and pipeline management process for assigned account set. apos (after point of sales) specialist
location: deu-halle
job title: apos (after point of sales) specialist
department: ple
reports to: apos sales manager
job purpose
individual contributors responsible for selling dell\'s support services offers at after point of sale to specified customer segments and ensuring best in class performance for those offers; the ability to utilize fluent german in the role is essential.
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